Overview
On-Site Technical Support provides hands-on expertise for your immediate problems and requirements. You gain quick access to a range of expertise that is usually only available in large IT departments.


Typical Situation
• Your network is assigned to a designated technician with access to a comprehensive tech support team.


• Local service hubs around the GTA allow quick on-site response.


• Scheduled visits by technicians provide preventive maintenance, technical assistance and minor projects.


• Full-time support is available for businesses requiring continuous on-site presence.


• Help Desk can be easily accessed. If required, additional support is quickly dispatched.

Service Description
• Businesses seeking to reduce IT disruptions.


• Organizations where in-house staff are over-extended.


• Companies that strategically source from outside for specialized requirements.


• Complex environments that require a variety of support skills.


• Sites where users are uncomfortable with technology and need a supportive presence.